The 3 Factors Slowing Down Your Emergency Response Times

Public safety agencies are under pressure to reduce emergency response times and increase the number of lives saved. However, many still rely on outdated location systems that hinder their efforts. This report from HERE Technologies identifies three major bottlenecks:

Poor Situational Awareness – Urban incident data is often outdated or inaccurate. HERE addresses this with a machine learning–based closure validation tool that uses real-time probe data to confirm and detect incidents and closures not officially reported.

Non-Dynamic Routing – Static dispatch maps fail to account for real-time variables. HERE’s system leverages live traffic, road conditions, and vehicle constraints (like bridge clearance for fire trucks) to dynamically update ETAs and routes.

Unreliable Road Data – Even the best GPS is limited without constant data refresh. HERE’s cloud-based platform aggregates trillions of sensor data points from connected vehicles, offering minute-by-minute road updates for precise ETA predictions.