The most operative method to catch-up, collaborate & achieve meeting results faster
On 7th of January, 2020 Avoma announced the first AI assistant for customer-facing teams focused on tracking the end-to-end lifecycle of the meetings. The tool focuses on the automation of low-cost mundane tasks & also augments the high-value tasks that marketers have to do before, during and after each meeting.
Aditya Kothadiya, CEO, Avoma, elucidates those businesses nowadays have to juggle between 5-6 different applications to have just one meeting with the customers. He further added that if one has more than 50 meetings every month, the amount of content switching, information loss & inefficient administrative time add up significantly.
Concluding the results he inferred that the worse happens when all the meeting conversations disappear unless someone endeavors to write a manual & detailed description of the minutes of the meeting (M-O-M), which further takes in-depth analysis & insight sharing with the entire team.
Aditya affirmed that Avoma will do all the hard work to track the end-to-end lifecycle of meetings so that teams can focus their time & energy on closing deals faster & delighting an increased number of customers.
Conventionally, the meetings pertaining to sales & success are imperious to building on customer knowledge & insights. Video conferencing tools have evolved & made the meetings easier to organize. However, they only solve half of the problem. The issue of collecting & disseminating meeting outcomes is unsolved with the help of the video conferencing tools.
The first end-to-end AI meeting assistant by Avoma listens to the conversations of the customers, automatically transcribes them, summarizes notes for key topics like action items, pain points, competitor mentions, etc. and also provides predictive insights on the actionable items.
Avoma allows customers to search through keywords, listen to a recording based on the identified topics or speakers, review insights & share vital clips with team members, driving collaboration. These insights equip the management & cross-functional teams to find solid trends & themes around all the conversations. The insights can then be used to build data-driven products, marketing campaigns & coaching programs.
With the participation of gigantic names such as TSVC, HubSpot Ventures, Dragon Capital & other prominent angles, Avoma raised $3M in seed capital – led by k9 ventures. Avoma can integrate with popular tools including the CRM tools (Salesforce, HubSpot & Zendesk), calendar (Google & Outlook) video conferencing tools (Zoom, GoToMeeting), and call dialers (RingCentral, Outreach, Aircall) and more to provide a seamless experience to the customers.
Andrew Lindsay, VP of Corporate Development & Business Development at HubSpot backed Avoma on their next stage of growth & expressed an optimistic outlook on the company bringing significant value to the customers of HubSpot & its ecosystem at large:
“Avoma is making advanced automated meeting intelligence available to organizations of all sizes.”
According to Eugene Zhang, founding partner of TSVC (formerly TEEC Angel) Avoma is a groundbreaking innovation as it provides an enterprise-grade solution to automate meeting minute analysis which follows video conferencing & recording.
Avoma has been launched with a free 14-day premium trial.
Avoma is the company to come up with the first end-to-end AI meeting assistant for the customer-facing teams & was founded in the year 2017. Headquartered in Palo Alto, California the company specializes in optimizing sales, customer success, meeting productivity, speech recognition, Natural Language Processing (NLP), Artificial Intelligence, and Conversational Intelligence.
Leveraging AI, the company helps customer-facing teams capture important customer information along the lifetime of meetings. Avoma analyzes conversation insights, and intelligence to help sales representatives shorten sales cycles & delight more customers. Not only Amova helps automatically record all the meetings but also helps in fetching full transcripts, summarized notes & actionable insights pertaining to the meetings.
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