Independent Validation: Forrester’s $32M ROI Study on Workspace ONE UEM

What if you could reduce your IT management costs, dramatically improve endpoint security posture, accelerate user onboarding, and recover millions in wasted software licensing—all from a single, cloud-native unified endpoint management platform? Forrester Consulting, the independent research firm, conducted a detailed Total Economic Impact (TEI) study on Omnissa Workspace ONE UEM and the results are compelling: 170% ROI, $32.2 million in net present value, and $51.1 million in total benefits over three years for a typical $8B enterprise with 40,000 end users.

This isn’t marketing spin—it’s independent, third-party validation. Forrester interviewed seven real enterprise customers across IT services, energy, government, and technology sectors, aggregated their results into a composite organization, and calculated every benefit line-by-line. The results span $5.6 million in endpoint setup and shipping time savings, $4.4 million in service desk efficiency (65% ticket reduction, 50% faster resolution), $7.4 million in employee experience improvements (50% faster onboarding, 3 hours per user per year in productivity gains), plus $27.3 million in legacy infrastructure replacement value.

This is the financial ammunition IT leaders need when pitching infrastructure modernization to the C-suite and the board. Forrester’s methodology is bulletproof, their sample is diverse, and their calculations are conservative. Every CFO and CTO wants to see independent validation—this study delivers it. Whether you’re evaluating Workspace ONE, comparing UEM platforms, or building your business case for endpoint transformation, this Forrester study is the resource that carries the most weight in executive conversations.

Download the full Forrester TEI report to bring authoritative financial validation into your next board meeting.