How To Make The Big Decision On Your Policy Administration System

This strategy brief guides group insurance carriers through the critical process of selecting a modern policy administration system vendor. As insurers modernize their technology platforms to stay competitive and replace legacy systems, forming a dedicated vendor selection coalition is key. The brief emphasizes assembling a cross-functional team, including executives, IT leaders, product developers, compliance managers, and frontline staff, to ensure all perspectives shape the vendor evaluation process.

By following this framework, carriers can define clear business goals, prioritize outcomes such as efficiency, innovation, regulatory compliance, and improved customer experience, and make informed decisions when choosing a vendor. Download this executive brief to learn best practices for forming your coalition, managing the selection process, and securing the right policy administration system for long-term success.