Pierce Pepin Cooperative Services

This case study highlights how Pierce Pepin Cooperative Services modernized its field operations to improve efficiency, safety, and cost management. Facing challenges common to utilities, including emergency power restoration and unpredictable disaster response, the cooperative needed timely information for its trucks and linemen. Partnering with Sierra Wireless and Clevest, Pierce Pepin implemented 4G LTE Wi-Fi mobile gateways with GPS across its fleet, enabling a computer-aided dispatch and automated vehicle location system.

The results were significant, including streamlined dispatch logistics, improved emergency repair efficiency, and first-year savings of $40,210 per co-op. Recurring annual savings averaged $3,100, while enhanced field-to-office communications enabled better accountability, safety monitoring, and after-hours response. This solution also provides the foundation for ongoing digital enhancements, such as apps that track equipment usage to improve crew safety and reduce wear and tear. Download the full case study to explore how IoT and digital field management can transform utility operations.