The Total Economic Impact™ Of Ibm Netcool®Operations Insight (Noi)

The “Total Economic Impact™ of IBM Netcool® Operations Insight (NOI)” study, commissioned by IBM, evaluates the significant business benefits realized by organizations deploying NOI for event and incident management. The study reveals that IBM NOI helps companies streamline event management processes, reduce service-impacting incidents, and improve operational efficiency. Organizations using NOI report saving over 18,000 hours per year by handling 30% fewer events and resolving them 3 minutes faster compared to previous tools. Automation features in NOI, such as event enrichment and Predictive Insights, prevent up to five outages annually and lead to proactive issue resolution. The study also highlights that organizations can retire older, less efficient event management tools, saving on licensing and administration costs. Overall, the benefits of NOI lead to a 126% ROI, with a payback period of just 11 months. The Net Present Value (NPV) for these organizations is $2.45 million, demonstrating substantial financial and operational improvements.

For a deeper understanding of how IBM Netcool NOI can streamline your event and incident management, download the full study and learn about its impressive ROI and long-term benefits.