7X Increase In Contract Signoff Speed Helps Mnps Purchasing Provide Better Service

This case study showcases how Metro Nashville Public Schools transformed its contract management process with DocuSign’s Digital Transaction Management platform. Previously, the Purchasing Department faced an average 85-day turnaround for vendor contract signoffs, creating delays in delivering critical goods and services across its 153 schools. By digitizing the workflow, the school system cut the average processing time to just 12 days, eliminated lost documents, and achieved substantial cost savings through reduced paper usage and faster execution.

The results go beyond efficiency gains, with MNPS increasing its contract processing rate by more than 90% in less than a year while fully covering licensing costs through operational savings. Faster turnaround times have also allowed the school system to better serve its 85,000 students by ensuring timely access to materials and services. Download this case study to see how DocuSign enables large organizations to streamline workflows, reduce costs, and improve service delivery.