Becoming A Trusted Identity Provider: A Blueprint For Telecoms Providers

“Becoming a Trusted Identity Provider: A blueprint for telecoms providers,” by ForgeRock, argues that Communications Service Providers (CSPs) have a unique opportunity to expand their business by becoming trusted Digital Identity as a Service providers. It addresses the growing consumer demand for seamless, secure, and privacy-respecting digital experiences, highlighting how current disjointed identity experiences lead to frustration and distrust. The paper presents a compelling case for CSPs to leverage their existing market position and vast customer base to offer secure identity services to a broader ecosystem of service providers, accelerating digital transformation for all parties involved.

The document explores the market dynamics and considerations for CSPs entering the identity market, including the importance of understanding different Levels of Assurance (LOA) and Strength of Authentication required for various digital interactions. It offers models for assessing market opportunities and provides technical design options along with a practical blueprint for launching and evolving these identity services. By becoming central to the digital identity landscape, telecoms providers can unlock significant new revenue streams, enhance customer loyalty, and solidify their role as essential enablers of the digital economy. Download this ForgeRock whitepaper to uncover a strategic blueprint