Industrial Products

This white paper outlines how KONE Corp., a leader in the elevator and escalator industry, has partnered with IBM to revolutionize its service offerings and improve “people flow” in the world’s busiest buildings. By using IBM Watson IoT and IBM Cloud, KONE connects and remotely manages over 1.1 million elevators and escalators worldwide. The system uses real-time data analytics to predict and resolve maintenance issues before they disrupt service, reducing downtime and enhancing customer experience. KONE’s 24/7 Connected Services leverage predictive maintenance to ensure smooth operations, and the integration of AI allows for continuous improvement in the system. This initiative is set to drive innovation and operational efficiencies, transforming not just KONE’s service models but also enhancing the user experience in urban infrastructure.

Discover how IBM Watson IoT can help transform your operations by downloading the full white paper today.