Fathom, a startup building is an AI notetaker for Zoom. They announced their launch and raised a $4.7 million seed round from a range of early-stage investors, including Zoom’s own Apps Fund. Seed funding is from a coalition of early Zoom investors (Maven Ventures, Bill Tai, Matt Ocko), Silicon Valley insiders (CEOs of Reddit, Twitch, Cruise, Mercury, People.ai, Snapdocs, Shogun), early-stage VC firms (Character, Active Capital, Global Founders Capital, Rackhouse. VC, Soma Capital), and Zoom itself through its newly formed Zoom Apps Fund.
“We envision a future not only free of the tedium of note-taking but one where teams, especially hybrid and remote ones, can have unprecedented visibility into what customers are saying even as they say it.”
Developed exclusively for the new Zoom App Marketplace, Fathom is currently the #1 application with over 70K users on the waitlist. It is classified as a High Performer on the review site G2 with a 4.9 rating and was recently selected as Product of the Day on Product Hunt.
Founded in 2020 and a member of Y Combinator (Winter ‘21), Fathom was created to eliminate the need for time-consuming and distracting note-taking during business calls. The free Fathom application allows individuals and teams to effortlessly record, transcribe, and annotate Zoom calls on the fly and generate a comprehensive summary of key insights, notes, and action items that can be automatically shared across CRM platforms and Slack channels. With Fathom, teams can engage individuals that aren’t on the call, allowing for real-time collaboration. For example, Fathom can route a video clip of a customer’s technical question to a technical resource who is not on the call as it happens, saving time and resources.
“We envision a future not only free of the tedium of note-taking but one where teams, especially hybrid and remote ones, can have unprecedented visibility into what customers are saying even as they say it,” said Richard White, CEO, and Founder of Fathom.
“Zoom has already transformed our lives and the way we do business – now that we live on video, the need and opportunity for Fathom is obvious. The Fathom team is incredibly strong and experienced. They’re solving a key problem that Zoom customers face daily and will change the way people experience their business calls for the better. Being one of the first deeply integrated Zoom Apps opens the door for massive growth,” said Jim Scheinman, early Zoom investor, and Founding Managing Partner at Maven Ventures.
Although anyone who uses Zoom can benefit from the app, the company has quickly carved out a niche with power Zoom users in Sales and Customer Success teams. Through its integrations with leading CRMs (Salesforce, Hubspot, Close.com), Fathom automates post-call data entry for those teams by creating auto-generated call summaries and syncing them to the right records in their CRM.
“The best part about Fathom is that it converts a 30 or 45-minute meeting into an easily digestible summary without much effort or distraction. Even better, the meeting summary and recording are automatically added to the CRM. Fathom and its Close integration have been a big hit with our team internally. At Close, we look to partner with products and services that enable salespeople to be their most productive.
We look forward to partnering together on getting it into as many of our customers’ hands as possible,” said Nick Persico, Director of Sales at Close.
And unlike other call recording solutions, the user is in complete control: all recordings created with Fathom are 100% private and can only be seen if you share your recordings or highlight clips with others.
Fathom will expand its go-to-market team and launch new integrations with sales, customer success, and productivity tools with the new capital.
Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.